Skip to main content
Copy9 Support Site Help Center home page
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Copy9 Support Site
  2. Frequently Asked Questions

Frequently Asked Questions

General Questions

  • --> Must-read links and articles <--
  • What is Copy9?
  • How does it work?
  • Is Copy9 software invisible?
  • What devices are compatible with Copy9 ?
  • Do I need to have physical access to the phone or tablet I want to monitor?
See all 8 articles

Functionality-related Questions

  • How do I start monitoring the target phone or tablet?
  • How long will it take for data to be uploaded to my account?
  • Can Copy9 access deleted text messages?
  • Can Copy9 access SMS & IM CHATS like WhatsApp, Facebook,….?
  • Can I monitor data from my own phone?
  • Is there a data upload limit on Copy9 software?
See all 8 articles

Installation-Related Questions

  • How to Install Copy9 Software?
  • What do I need to install Copy9 software on target phone or tablet?
  • Can I install Copy9 software on more than one smartphones or tablets?
  • Can the target phone or tablet holder uninstall the software without my consent?
  • How to uninstall the application?

Purchase-Related Questions

  • How do I buy Copy9 Software?
  • How long does it take to get the software after purchasing Copy9 ?
  • Are my credit card details safe with Copy9?
  • Will Copy9 show up on my credit card bill?
  • How can I get a refund if I’m not happy with Copy9 ?
  • How long does it take the software to be shipped?
See all 8 articles
Copy9 Support Site