ambient voice recording feature

Pinned

demigomez1983

July 27, 2021 07:24

Hi,

Thanks for a very good function ambient voice recording.  But sometimes it suddenly stops working and I must sign out and sign in back to become normal.  please help.

Demi

3

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  Support Team

  July 27, 2021 07:45

  Hi,

  Thank you for your question,

  Notes Ambient Recording
  - If you are recording but the error is gone, please delete all existing files and reload the page (then it should work properly).
  - Each recording file is only 20 minutes long, then if you want to record, reload the page and continue recording.
  - The app allows recording up to 60 minutes, so when 60 minutes is up, delete all files and reload the page to start over.

  For more details, please have a look at this article at the session Troubleshooting ==> Media Features  

  3

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