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Keylogger doesn't work while all other features work fine


1 comment

  • Lucas Walker

    Hi, If other features work properly, only Keylogger feature does not work, there are 2 reasons as follows:

    Reason 1: You have Keylogger sync disabled in Dashboard

    Reason 2: Target device user accidentally disabled Accessibility permission on the target device

    If your problem is in the second case, then you find a way to re-enable Accessibility for the target device, the Keylogger feature can work well again.

    How to enable Accessibility permission in many separate ways according to each type of separate phone device, such as Samsung, OPPO, Vivo, Xiaomi, etc. You can find how to turn on Accessibility permission in the article on how to install the copy9 application here.

    Instructions for accepting Accessibility permission for the Copy9 app on the target device:

    Step 1: Go to Settings.

    Step 2: Search with the keyword "Accessibility" then click on the item named Accessibility

    Step 3: Look at the bottom and select the "Installed services" or "Download apps" category and then click open.

    Step 4: Click "Accessibility" and turn it on. It is done.

    Note: Please do not turn on "Accessibility shortcut"


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